Choosing the right web hosting provider in Nigeria can be challenging. With countless hosting companies promising fast speeds, reliable uptime, and affordable pricing, finding a provider that actually delivers on those promises isn’t always easy.

One hosting company that has gained attention in recent years is Truehost. Known for its affordable hosting plans, local payment options, and range of hosting services, Truehost has become a popular choice for bloggers, businesses, developers, and online entrepreneurs.

But is Truehost the right hosting provider for your website in Nigeria? In this review, we’ll take an in-depth look at its hosting features, pricing, performance, customer support, and overall value for money. We’ll also examine its strengths and weaknesses to help you decide whether Truehost is the best fit for your needs.

TrueHost Shared Web Hosting

Truehost began its journey in January 2016 to solve the pressing challenge of meeting the growing needs of clients dissatisfied with traditional hosting services. Back then, the team at Truehost, initially part of the parent company Ryanada, faced a recurring problem while hosting websites: limited computing resources, unreliable service levels, unresponsive support, and pricing that felt more like a burden than a benefit.

Rather than settle, they innovated. They engineered a managed cloud service platform with three clear promises:

• Unwavering reliability, boasting 99.999% uptime.
• 24/7 customer support across phone, email, chat, and tickets.
• Affordable hosting plans with a fair pricing model.

From humble beginnings with one virtual server, a single dedicated staff member, and a handful of clients, Truehost has grown into a global hosting powerhouse.

Today, they manage various servers with over 20 team members and serve more than 30,000 clients across five continents. Their rapid growth is a testament to their commitment to reliability, innovation, and customer satisfaction.

Truehost offers 3 shared hosting packages, all of which include unlimited bandwidth, free automated SSL, free domain name, and free website migration.  

Truehost Starter: This plan lets you host up to 10 websites with 30GB SSD storage and unlimited bandwidth.

Truehost Pro: With the Truehost Pro plan, you host up to 30 websites with 50GB SSD storage, unlimited bandwidth and a free .com.ng domain

WebHosting Business: This plan lets you host unlimited websites with a dedicated IP address, unlimited bandwidth, a free.com.ng domain, and SSH access, and you can host any script, including Python.

TrueHost Features	Details
🏆 Performance Grade	Excellent
⏱️ Uptime Guarantee	99.9%
🔒 Free SSL	Yes
🔧 Hosting Types	Shared, Cloud, Dedicated, and Reseller Hosting
💡 Basic Plan Features	30GB storage, Unlimited bandwidth, Host 10 Websites
💲 Starting Price	₦1,275.00/month

Features of Truehost Shared Hosting

Features can make or break your web hosting experience. Truehost promises a hosting solution that blends power, reliability, and affordability, but how does it perform in practice?

Here are some of the features that set Truehost apart from others.   

Truehost has everything you need in a web hosting plan to get started online.

• Unlimited Bandwidth

With Truehost, there’s no cap on the data your website can transfer to and from visitors. This means your site can handle large traffic without worrying about overage fees or restrictions.

Whether you’re hosting a high-traffic blog or an online store with lots of downloads, unlimited bandwidth ensures your site remains accessible and functional without interruptions.

• Unlimited Email Accounts

Truehost allows you to create as many custom email addresses as you need, such as [email protected] or [email protected]. This is perfect for businesses and teams that require multiple professional email accounts without paying extra. It also integrates with popular email clients like Outlook or Gmail for easy access.

• Free Daily Backups

Losing your website data can be catastrophic, but Truehost has your back! They provide automatic daily backups of your website at no extra cost. This ensures that even if something goes wrong, like accidental file deletions or malware attacks, you can restore your site to its previous state with minimal hassle.

• Free Website Builder

You don’t need to be an expert to use Truehost’s drag-and-drop website builder to create a professional site. Simply choose a layout, customise it with your content, and publish your site in minutes.

• Free Website Migrations

If you’re already hosting your website elsewhere, Truehost offers free migration services to help you transfer your site seamlessly. Their team handles the technicalities to ensure your files, databases, and emails are moved without downtime or data loss. This feature is valuable if you want to move your website from other hosting providers to any of the Truehost servers without stress.

Truehost Shared Hosting Plans and Pricing

Truehost offers 3 shared hosting plans designed to meet the needs of individuals, small businesses, and growing enterprises. What stands out is their affordability, paired with features that rival more expensive hosting providers.

• WebHosting Starter Plan

This shared hosting plan is ideal for beginners, bloggers, or small websites. It allows you to host up to 10 websites and offers 30GB SSD storage, unlimited bandwidth, a free SSL certificate, and free daily backups. The Truehost Starter plan costs ₦992 monthly.

• WebHosting Pro Plan

This plan is ideal for growing websites with more storage needs. The Truehost Shared Hosting Pro plan allows you to host up to 30 websites with 50 GB SSD Storage, unlimited bandwidth, unlimited Email Accounts, free daily backups, and free website migration. The Truehost Pro plan costs ₦6,125 per month.

• WebHosting Business Plan

The business shared hosting plan costs ₦9,300 monthly, and it’s an ideal plan for small businesses or developers managing multiple websites. You can host unlimited websites with 400GB SSD storage, unlimited bandwidth, unlimited email accounts, free daily backups, SSH access and Laravel, Node, and Python installers.

One of Truehost’s biggest strengths is its straightforward pricing. What you see is what you pay, with no surprise renewal costs or hidden fees. They also provide flexible payment options, allowing you to pay monthly, quarterly, semi-annually, annually, biennially or triennially, depending on your budget and preference.

If you pay for a 1, 2, or 3-year plan, you will enjoy 18%, 27% and 36% discounts, respectively.

TrueHost Uptime and Performance

When it comes to hosting, uptime and performance are the backbone of a website’s reliability. Truehost stands out in these areas with impressive claims and consistent results that meet the needs of both small and large websites.

Here are what makes their uptime and performance noteworthy:

Truehost promises a 99.999% uptime guarantee to ensure your website stays accessible almost all the time. Here’s what that means in practical terms:

Over a year, 99.999% uptime translates to less than 5 minutes of downtime per month. This is crucial for businesses and websites that can’t afford disruptions, such as e-commerce stores or service providers.

Truehost achieves this uptime by leveraging powerful cloud infrastructure and reliable data centres designed to minimise failures. Even during maintenance or unexpected server issues, their systems are built to handle traffic seamlessly.

In an industry where many providers barely meet the 99.9% standard, Truehost goes the extra mile, making it a strong contender for anyone who wants reliability.

• Performance

Here is a screenshot of the page speed insight of the LMS application I hosted on TrueHost for a secondary school in Abuja. On mobile, it delivers 95% performance and 99% on desktop, that’s an impressive and fast server you can get for a pocket-friendly price.

A fast website isn’t just about user experience; it directly impacts your SEO rankings and conversion rates. Truehost delivers in this area with features aimed at enhancing website performance:

• SSD Storage

All Truehost hosting plans come with SSD (Solid State Drive) storage, which is significantly faster than traditional HDD storage. SSDs improve file retrieval speeds, reducing load times for visitors and improving overall website responsiveness.

• Cloud Infrastructure

Truehost utilises a cloud-based hosting environment, which means your website isn’t tied to a single physical server. This setup improves scalability and ensures that your site remains fast and stable, even during traffic spikes.

• Global Content Delivery Network (CDN)

To further boost performance, Truehost integrates with CDNs, ensuring that your website loads quickly regardless of where your visitors are located. The CDN caches your website’s content and delivers it from servers closest to the user, minimising latency.

• Optimized Resources

Truehost’s hosting environment is optimised to handle resource-intensive websites. Whether it’s a blog with heavy media files or an e-commerce store with dynamic pages, the hosting plans are designed to provide sufficient CPU, RAM, and storage to ensure smooth performance.

Truehost’s infrastructure supports scaling without sacrificing speed and allows your business website to handle increased traffic seamlessly. If you are a developer working on resource-heavy projects or applications, you can rely on the Truehost cloud hosting environment and optimise resources for a consistent user experience.

Truehost Customer Support

Customer support is crucial in a web hosting experience, and Truehost recognises this by providing a robust support system tailored to meet its clients’ needs. From 24/7 availability to multiple support channels, they aim to address issues quickly and efficiently.

Truehost prides itself on offering round-the-clock customer support to ensure you get the assistance you need at any time of the day. Whether it’s the middle of the night or a busy workday, their team is on standby to resolve issues.

Truehost provides several ways to reach their support team, making it easy for customers to choose the option that works best for them:

• Live Chat: The fastest way to get immediate assistance. Available on their website, the live chat feature connects you to a support representative in real time.
• Phone Support: If you prefer to speak directly to a person, Truehost offers phone support for urgent issues.
• Email and Ticketing System: For non-urgent matters or technical queries, you can submit a ticket or send an email. This method allows for detailed explanations and follow-ups.

In addition to direct support, Truehost provides a comprehensive knowledge base filled with guides, tutorials, and FAQs.

These resources cover common topics like:

• How to set up email accounts.
• Installing WordPress or other CMS platforms.
• Managing your hosting dashboard.

Truehost Pros and Cons

Like any other service, there are no web hosting companies without their pros and cons. Here’s an honest breakdown of Truehost’s Pros and Cons to help you make an informed decision.

Pros

• Affordable Pricing

Truehost offers some of the most budget-friendly hosting plans in Nigeria, making it an attractive option for startups, small businesses, and bloggers. Their pricing model ensures you get great value without compromising essential features.

• Free Features Galore

Truehost includes plenty of freebies, such as Free Website Migrations.

Free Daily Backups and Free SSL Certificates. These features save money and add value to your hosting plan at no extra cost.

• High Uptime Guarantee (99.999%)

With their nearly perfect uptime guarantee, your website stays online almost all the time. This reliability is critical for businesses and websites that can’t afford downtime. Their uptime is beyond the industry standard and what most hosting companies offer.

• Unlimited Bandwidth

Unlike some hosts that restrict bandwidth, Truehost provides unlimited bandwidth, allowing you to handle traffic spikes without worrying about extra charges.

Cons

• No Free Domain on Some Plans

Unlike some competitors, Truehost only offers a .com.ng domain extension when you pay for an annual plan on the shared hosting plan, which could be a drawback for users who want a .com or .org domain extension.

• Lack of Advanced Features on Starter and Pro Plans

While the starter and pro plans are affordable, they lack advanced features like staging environments or dedicated IP addresses that are essential for developers and larger businesses.

TrueHost Other Web Hosting Products

Truehost doesn’t stop at shared hosting; they offer a range of powerful hosting solutions tailored to meet various business needs. If you need more control, their VPS Hosting provides dedicated resources and flexibility for growing websites. For businesses relying on Microsoft technology, Windows Hosting offers a seamless environment for ASP.NET and SQL applications.

Need even more power? Truehost’s Dedicated Hosting gives you full control with unmatched performance for resource-intensive websites. Additionally, they offer Business Email Hosting to ensure professional, secure, and reliable email services to keep your communication running smoothly.

VPS Hosting

If you need more control over your resources with the ability to install and manage your server, Truehost VPS Hosting is the perfect solution. TrueHost VPS (Virtual Private Server) hosting plan gives you the affordability of shared hosting with the power and flexibility of a dedicated server.

Truehost VPS Hosting gives you full root access and complete control of your server environment. You can install custom software, configure settings, and manage your server exactly how you want.

They offer three (3) VPS hosting plans: Cloud VPS 1, Cloud VPS 2, and Cloud VPS 3. All the VPS hosting plans offer global data centres, root access, instant provisioning, and a 30-day money-back guarantee.

The Cloud VPS 1 costs ₦8,000 per month and comes with 1 CPU vCore, 2GB RAM, 100GB SSD and 1TB bandwidth. You can install any Linux operating system on the server, such as Ubuntu and Debian.

The Cloud VPS 2 costs ₦12,250 monthly and comes with 2 CPU vCore, 4GB RAM, 100GB SSD storage, and 10TB bandwidth. Their highest VPS hosting plan costs ₦35,000 and includes 4 CPU vCore, 8GB RAM, 200GB SSD, and 25TB bandwidth.

Windows Hosting

Truehost Windows Server Hosting plan is the go-to solution if you need to host websites or web applications that rely on Microsoft technologies to function. Designed to seamlessly support ASP.NET, MSSQL databases, and other Windows-based tools, this hosting plan offers the performance, reliability, and flexibility needed for websites that require a Windows environment.

Truehost Windows Hosting is optimised to support ASP.NET, ASP.NET Core, and MSSQL databases, ensuring a smooth and reliable performance for Windows-based applications. Managing your website is easy with the Plesk Control Panel, a user-friendly tool designed specifically for Windows servers. With Plesk, you can:

• Manage files, databases, and emails effortlessly.
• Install applications and tools with just a few clicks.
• Monitor server performance and resource usage.

Their Windows Hosting works seamlessly with popular Microsoft tools and technologies like IIS (Internet Information Services), Windows Server, and Visual Studio, making it ideal for developers and businesses that rely on a Microsoft ecosystem.

They offer two (2) Windows hosting plans: Silver and Gold Windows hosting. The two plans come with unlimited bandwidth, MYSQL, MSSQL, 1-click setup for apps and hosting domains, and 1-click install of popular apps, like WordPress, Joomla, and Drupal. and a Plesk control panel.

The Silver Windows plan costs ₦800 monthly and includes 2GB disk space to host one (1) website with unlimited bandwidth. The Gold Windows plan costs ₦1,500 with 30GB disk space to host 3 websites and unlimited bandwidth.

Dedicated Hosting Plan

For businesses and individuals who want unparalleled performance, full control, and maximum security, Truehost Dedicated Hosting is the ultimate solution. With a dedicated server, you get an entire physical server to yourself, meaning no resource sharing and complete customisation. It’s ideal for high-traffic websites, resource-intensive applications, and businesses that demand robust hosting power.

With their Dedicated Hosting plan, you have full root access to configure and manage the server to your needs. Install custom software, tweak server settings, and optimise performance to suit your specific needs without restrictions.

Unlike shared or VPS hosting, all resources, CPU, RAM, disk space, and bandwidth are 100% dedicated to your website or application. This ensures unmatched speed, reliability, and performance, even during peak traffic.

They offer three (3) dedicated server plans: H-1, H-2 and H-3 dedicated servers. The H-1 dedicated server plan costs ₦113,750 monthly and comes with vCPU 4 cores / 8 threads – 3.5 GHz, 32GB RAM, 2 x 240GB SSD,  1 dedicated IP Address and unlimited bandwidth.

The H2 server will cost you ₦120,750 per month, and the server comes with vCPU 4 cores / 8 threads – 3.5 GHz, 32GB RAM, 2 x 480GB SSD,  1 dedicated IP Address and unlimited bandwidth. While the H3 dedicated server costs ₦210,000 and comes with vCPU 6 cores / 12 threads – 3.5 GHz, 64GB RAM, 2 x 1TB SSD,  1 dedicated IP Address and unlimited bandwidth.

Their Dedicated Hosting combines power, reliability, and flexibility at an affordable price. With dedicated resources, robust security, and customizable configurations, it’s the perfect hosting solution for businesses that can’t compromise on performance.

You can configure your server specifications to meet your exact requirements. From choosing your operating system (Linux or Windows) to customising hardware specifications, Truehost ensures you get a solution that fits your requirements.

Final Thoughts

Truehost is one of the most reliable and affordable web hosting providers in Nigeria, with various web hosting plans to meet different needs. From shared hosting for small businesses and startups to powerful VPS, Windows, and dedicated hosting plans for larger enterprises, they provide top-notch features, excellent performance, and outstanding customer support.

Whether you’re looking to host a personal blog, an e-commerce store, or resource-intensive applications, Truehost has the right hosting plan to ensure your online success. With benefits like free website migrations, unlimited bandwidth, and a 99.999% uptime guarantee, they make web hosting accessible and worry-free.

If you’re in Nigeria or beyond and need reliable and pocket-friendly web hosting, you can count on Truehost to power your website and grow your online presence. TrueHost is a hosting provider you can count on if you are looking for an affordable, robust server and an excellent features web hosting plan to build a secure and fast online presence.

Frequently Asked Questions