Privacy Policy

The information we collect

When you register for any of our products, services, email courses, resources, webinars or newsletters, the types of personal information you provide to us may include but are not limited to, name, address, phone, email address, date of birth, username and password, billing information, credit card number, name on the credit card and any other transactional information.

When you browse our website, you do so anonymously. We may log your IP address (the Internet address of your computer) to give us an idea of which part of our website you visit and how much time you spend there. But we will not link your IP address to any personal information unless you have logged in to our website. Like many other commercial websites, the Provider website may use a standard technology called a “cookie” to collect information about how you use the site. Please go to “Use of Cookies” below for more information. By using our website, you acknowledge our lawful basis – in the form of contractual obligation – for processing your data, as outlined in the Term of Service

How do we use it?

We may use your personal information provided to us for the following purposes

• To personalize your experience: To deliver services that you request or purchase.
• To improve our website: To make the site easier for you to use by not making you enter your personal information more than once
• To improve customer service: Your information helps us to more effectively respond to your customer service requests and support needs)
• To send periodic emails: The email address you provide may be used by automated, trigger-based email campaigns to send you information, respond to inquiries, and/or other requests or questions)
• To contact you: We will contact you for the promotional offers and when you request assistance or fill out support requests

Who do we share your information with?

We never sell or rent your personal information. We may disclose your personal information if required by law or regulation or in good faith to:

1. Comply with legal processes served on the site.
2. Protect the rights and property of the provider.
3. The governmental agency should know where our records indicate fraudulent activity on the site or other deceptive practices.
4. Where your communication on the site suggests possible harm to others.

The service provider will not share your personal information with any third party without your consent, other than the information mentioned in the Privacy Notice. We will only use it for the purposes stated above. We use personal information to reply to enquiries, handle complaints, provide operational notices, and keep records up to date to notify you via periodic e-mails of technical service issues, specials, or other related product/service information.

How do we protect your information?

We take various security measures to ensure the security of your personal information whenever you input, submit or access your data. We are committed to protecting your data. We secure your data from misuse, loss, or disclosure by unauthorized access or destruction.

Your personal information is not divulged outside the company without your consent, except for the conditions stated in this document. Your information is stored on password-controlled servers that have limited access. You also have a crucial responsibility to protect your data. Nobody can access or alter your personal information without knowing your password and username, so don’t share these with anyone else.

We employ SSL encryption for transferring or collecting sensitive data, such as credit card numbers and personal data. Billing information is used solely to process payments and does not serve any other functions. Our efforts to guard against credit card security help ensure your financial information’s safety.

Do we use cookies?

Yes, Cookies help us identify and track visitors, so we understand how they use our website and their access preferences. We also use cookies to give our website visitors a superior experience each time they visit our site. Cookies are text files stored on your hard drive by a Web site server. Cookies cannot be used to run software or to deliver malware to the computer. Cookies are used to assist us in remembering, understanding and storing your preferences for visits to the future and collect aggregate data on interactions and traffic on our site to improve your experience on our site. The data is collected in an anonymous format that contains no personally identifiable data. No personal information is collected on this site unless the information is provided via a fill-in form. For example, an email address submission is requested to download our e-books, contact us or buy items from www.scribeage.com, and users will have the option to provide this information or not.

This anonymous information generated by cookies is transmitted to Google, which is processed to generate anonymous, aggregate reporting on website activity strictly for the domain www.scribeage.com. These reports are used to gain insight into optimising the user experience, content, and marketing at www.scribeage.com.

Our company reserves the right to utilise technology equivalents to cookies, which includes Facebook pixels. These pixels permit social media websites to monitor users who visit other websites to customise the advertising messages they display to users on the social media site. For example, www.facebook.com will enable companies to include “pixels” codes on a user’s web browser when they visit the company’s website. The company can then show advertisements for its products to users who have seen their website while they are visiting www.facebook.com. Therefore, we have the right to use these pixels under the guidelines and policies of various social media platforms.

Do we disclose any information to outside parties?

We do not share, trade, or transfer your personally identifiable information to any outside individuals or organizations. This is not the case for trusted third parties who aid us in running our website, running our operations, and serving customers, as long as the parties involved accept to keep the information private. We could also provide your personal information if we believe it is necessary to comply with laws, enforce our website policies, or protect our rights, property, or safety. However, we do not provide non-personally identifiable visitor information to other parties for marketing, advertising, or other uses.

CAN-SPAM Compliance: Compliant to the CAN-SPAM Act all e-mails sent from our company will indicate the sender of the message and will provide detailed information about how to contact the sender. Furthermore, all e-mail messages will also contain detailed information about how to unsubscribe from our mailing list , so that you don’t receive any more emails from us.

Choice/Opt Out: Our site permits users to opt out of receiving emails from us or our affiliates by following the unsubscribe instructions at the end of each email they receive from us at any time.

Users who do not wish to receive our newsletters or other promotional material can stop receiving these messages by clicking the unsubscribe button in the email.

Third-party links

Occasionally, depending on our decision, we may include or provide third-party goods and services via our site. These sites are independent and have separate privacy policies. Please note that we are not accountable for the privacy or content of these sites. We, therefore, bear no liability or responsibility for the activities and content of these linked websites. However, we strive to safeguard our integrity website and would appreciate any feedback regarding these websites.